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Refund Policy

The DNA sample collection fees are non-refundable after specimen collection services are completed.

Testing Fee refunds may be considered at the discretion of 4TRUTH IDENTITY under the following conditions.

1. 100% Refund (*):
  a. written or verbal request within 60 calendar days of order date,
  b. specimen collection services were not provided (legal cases), and
  c. testing has not been initiated.

2. 50% Refund:
  a. written or verbal request after 60 calendar days of order date, or
  b. specimen collection services were provided (legal cases), and
  c. testing has not been initiated.

3. No Refund:
  a. testing has been initiated or completed (even if one or more samples yield little or no useable DNA or if analysis of DNA data provides an inconclusive result)
  b. inactivity of order (on-hold status) for 60 days after order date.

Note: (*) A $25 charge will be deducted from the total refund amount for orders purchased online that qualify for a 100% refund.

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DNA Testing

I wanted to thank you for helping me and my child. With your help, I was able to prove that my late boyfriend was my child's father. My child is the sole heir of his estate and will be well provided for. And I now have a great relationship with my child's grandmother. -- No longer frazzled mother

Thank you for your expert services to my attorney. I no longer have to pay any child support. The legal paternity testing proved that 2 of 3 kids from my ex-wife were not mine. – Associate Pastor

** Results may vary, 4TRUTH IDENTITY cannotguarantee  the same results for all of our clients.


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